What is culture?

Culture is the work environment that you supply for employees. Employees are motivated and most satisfied when their needs and values are consistent with those manifested in your workplace culture.

Culture is made up of the values, beliefs, underlying assumptions, attitudes, and behaviors shared by a group of people. It is the behavior that results when a group arrives at a set of - generally unspoken and unwritten - rules for working together.

Why is it important?

Cultural satisfaction is correlated to job satisfaction.  When job satisfaction is high, turnover decreases and productivity increases.

A company’s culture has a direct impact on employee turnover, which affects productivity, and therefore success. A Columbia University study shows that the likelihood of job turnover at an organization with high company culture is 13.9%, whereas the probability of job turnover in low company cultures is 48.4%.

Companies with happy employees outperform the competition by 20% and are 2.1% above industry benchmarks.

How do we improve culture?

a.     Build meaningful communities by holding group events and infusing meaning into frequent office practices

b.     Establish rituals that give employees a sense of belonging while also giving them activities to look forward to

c.     Improve communication between teams and management through platforms or an organizational network analysis

d.     Improve your hiring process to identify fit along with candidate’s qualifications

e.     Start at the top!  Involve leadership within the organization to spread ideas and excitement throughout the office

f.      Invest in employee engagement—keep employees engaged to improve retention, productivity and satisfaction

g.     Invest in employee development—provide useful workshops or training programs to keep employees learning and developing rather than stagnating at a job

h.     Implement coaching or mentoring practices to deepen the sense of belonging people have at work[1]

i.      Shift focus to the disciplines of performance management, goal setting, diversity, inclusion, wellness, workplace design, and leadership into an integrated framework


Want to know more? Take the Buoy Culture Test.

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